Emergency Utility Assistance

The Salvation Army provides emergency utility assistance for electric, propane gas, fuel oil, and water shut-offs.  Clients must have received a shut-off notice and have been referred to the Salvation Army by the Department of Human Services (DHS).

Current Eligibility Criteria:

  1. Have not received assistance from The Salvation Army within the past 18 months.
  2. Household must have applied at DHS and obtain a formal Decision Notice.
  3. Utility account is currently in shut off or pending shut-off status.
  4. Household must be low-income according to the Federal Poverty Guidelines (200% and less).
  5. Account payment history includes 3 payments in the last 6 months, not including other agency payments.

For more information about The Salvation Army’s Social Services or to schedule an appointment with a caseworker,
please contact our office at 269-344-6119.

Recent Stats

  • 4,007 - Kids served through Toy Shop
  • 2,360- People served with food
  • 825 - Christmas Baskets
  • 773- Households receiving Utility Assistance
  • 600 - Thanksgiving Baskets
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USA Central Territory, Western Michigan Northern Indiana Division Kalamazoo Corps
1700 S. Burdick St., Kalamazoo MI 49001-2714 - p: 269-344-6119 f: 269-344-1163